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Swiss Business Etiquette | Welcome topics of conversation with the Swiss  
 
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Archive 2006
  MB GROUP Publications
 

Swiss business culture: conversation
 

 
Welcome topics of conversation with the Swiss.
 
General guidelines
 
The Swiss may initially seem reserved and 'stand-offish.' Once you develop a rapport with them, however, you'll generally find that they are honest, responsible people, who will be loyal to your interests.
 
Whether in social or business situations, the Swiss are polite conversationalists, who prefer to assume an air of detachment. They are good listeners, perhaps because they tend to be so reticent themselves. They are extremely attentive, rarely interrupt, and will remember practically everything you say to them. Sometimes they will even go so far as to take notes while you speak.
 
The Swiss tend to be conservative in their opinions and do not change their minds easily but it would be wrong to think of them as needlessly stubborn.
 
The Swiss are a very private people, so you should avoid asking personal questions. For example, refrain from inquiries concerning their occupation, age, marital status, religion, and related matters. By the same token, your Swiss companions will not pry into your personal affairs in the course of a conversation.
 
The Swiss attribute their independence to their military preparedness, which includes universal military conscription. You should avoid mentioning this subject, as it stirs many passionate opinions and can lead to bitter arguments.
 
The Swiss can be rather earnest, so it is advisable to avoid making jokes until you are sure of your ground; it is only too easy for your gentle banter to be perceived as mockery.
 
German Swiss, in particular, say clearly what they think.
 
In conversation and debate, the French have a reputation for their rhetorical abilities and charismatic presence, yet these characteristics tend to be less apparent among the French Swiss.
 
The Italian Swiss are more open but, since they live in a very prosperous area, they can have an air of smugness that is not as apparent among native Italians.
 
Welcome topics of conversation
 
World affairs
 
Your travels in Switzerland
 
Positive aspects of Switzerland
 
Winter sports
 
Questions about the Romansch culture
 
Work (but avoid using the U.S. conversation opener 'What do you do?')
 
Topics to avoid
 
Switzerland's role during World Wars I and II
 
Swiss neutrality and its implications
 
The Swiss military
 
Money and Swiss banks
 
Any personal questions
 
Text – Executive Planet
 

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